Nameservers not updating for .za domain Print

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When managing .za domain names, it's crucial to ensure the DNS zone file exists on the nameservers you plan to update to. The South African Registry requires this to prevent disruptions. Here's a brief guide to help you understand this requirement.

If no DNS zone file exists on the server you are updating to, the Registry will revert back to the previous name servers.

Why DNS Zone Files Matter

The DNS zone file maps your domain name to IP addresses and other DNS records. For .za domains, the Registry mandates that this file must be present on the new nameservers before you update them.

Steps to Ensure Compliance
  1. Verify Existing Zone Files: Check that the current nameservers have the correct DNS zone file.
  2. Prepare New Nameservers: Set up the DNS zone file on the new nameservers before making any changes.
  3. Test Configuration: Use online tools to ensure the DNS records resolve correctly on the new nameservers.
  4. Update Nameservers: Once confirmed, update your domain’s nameservers and monitor the transition.
Importance of Compliance

Proper DNS configuration prevents downtime and ensures your website and email remain functional. By ensuring the DNS zone file is set up correctly on new nameservers, you can avoid service interruptions and maintain a reliable online presence.


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